🔥 Conrad treasury - reception - Picture of Treasury Brisbane - Tripadvisor

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The louvre doors were sealed shut so not much light came into the room even with the slats open. At check out I was told the room bond would be deposited back into my account. We did not know what the process was to was access the buffet as no one explained what to do and I could see other people seated at tables nearby were similarly concerned. This was our very first trip to Brisbane. My booking was eventually found. In my opinion the appeal of this hotel may be limited to a very select number of people and I would not make a recommendation one way or the other as one simply has to experience a stay in this hotel in order to appreciate my commentary. Very good customer service, lovely big rooms , comfy bed. Whilst it is disheartening to receive this kind of feedback, we believe it is the most important way to identify our strengths and weaknesses and ensures our ongoing commitment to a higher level of service excellence. Even with the lights on the room seemed dark. But the rooms are huge. The dining tables looked lovely being appropriately Christmas themed, but because of this they were cluttered. We appreciate your feedback and will continue to improve our service standard. We do sincerely regret your disappointment with your room allocation and the experience you had at the Hotel. We stayed in a king parlour room which was quite spacious with very high ceilings and a large fully tiled bathroom. Lucky we found a 3rd person who told us we were in the wrong building and that we needed to go to the next building. Everything seemed old, dark and very uninviting. As this did not happen I phoned and was told this would take up to ten days to occur. Show Prices. When we did get to the food although it was plentiful it was somewhat a let down. It is situated in a seemingly quiet part of the city and covers a whole block with multiple entrances. Well worth a visit for a flutter We appreciate the feedback that you have posted on TripAdvisor. Furthermore the underground passage to the casino was also deserted and frightening to walk through at night because we did not see any security cameras unless they were extremely well hidden and there were no security personnel walking around as a safety measure and in fact we did not cross path with any other hotel guests. There was simply nobody around and taking into account that swipes are not needed to access the floors anyone could have entered the hotel, took the lift to any floor and did whatever they liked without being disturbed. I have previously stayed at the Treasury but will not do so again. Review of Treasury Brisbane. It may have been the way it was set out as the food and tables were simply set up in a room - unlike when you go to a restaurant that generally caters to this sort of dining. Overall the experience was a huge disappointment.

I took my wife to Brisbane to celebrate a special occasion. Took my husband here for his birthday treat, and what a treat it was. The breakfast was of High Street cafe standard, not very good at all. A few words must be said about the casino and its eateries — disappointed on both counts.

There was a smallish stand-alone treasury casino reception with no shelves. This is a great place for a five star room at a reasonable price.

Thank you for taking the time to share your thoughts on your recent visit to Treasury Casino and Treasury casino reception.

The most disturbing aspect with this hotel for us was what seemed to be a total lack of security. Getting the used plates treasury casino reception away or getting fresh cutlery as they took away the cutlery was initially a slow and painful process as the wait staff appeared unresponsive.

So the waiter went off to find out where we were supposed to sit only to be diverted to attend to other guests!

Nice bar as well along with some good dining, ate here this time at the Kitchen at the Treasury where I had a very good steak.

Lowest prices for your stay. The caroliers that moved around were a nice touch treasury casino reception eventually tas the day moved on the wait staff were in a better routine and we were able to get some decent service at our table.

From the start it was evident that no one with hospitality experience was working or if they were the management of this establishment have a just click for source to learn.

I have forwarded your comments treasury casino reception to the respective Manager's for review and consideration, thank you. Speaking of decorations, the whole feel of the place was clinical and devoid of a festive atmosphere.

Like saving money? The hotel is only a short stroll to the Queens street Mall where the shopping strip is located.

Report response as inappropriate Thank you. The staff were nice but the service standard expected of such an establishment was absolutely appalling. Date of stay: January Trip type: Traveled as a couple.

After some 20 minutes at the table, we asked a nearby waiter for some service by ordering a beer continue reading was listed as part of the included drinks package only to be told that there were only 2 types available.

My older friend had been turned away and told I was probably at the other hotel, so was wandering around with her luggage in the heat trying to find my hotel. We appreciate your input.

Too bad if you did not like seafood mixed with some of the sauces! First impressions on entering the hotel were treasury casino reception good as we felt as though we were transported back in time to some 19th. See all reviews.

Handy location in the city centre near to the river and a short walk through the shopping centre from the Hilton where we were staying. We search up to sites for the lowest prices. Poor start to the Christmas lunch as there was some initial confusion with the booking and then when our group were led to a table it was obvious that it was not going to fit everyone. I had never been here before and would have like some clearer instruction on where to go to as although the hotel was very good in initially ringing up and later sending out details of where to go, for us it was a little confusing. It was like no one had been instructed on what to do. We initially went to the casino and asked 2 security personal who said that this was the right address - all dining was via the casino main entrance! At night the whole place was literally deserted. Again, thank you for taking the time to let us know and we do hope to have the pleasure of welcoming you back to Treasury Casino and Hotel again soon and above all meeting your expectations and restoring your faith. The room we were given was close to a noisy club, and this was not a restful experience. We look forward to welcoming you back again. The only consolation was the king size bed which was The only consolation was the king size bed which was very comfortable. Treasury Brisbane. I guess they make the assumption you'll drop some money at the tables. Used to stay at the Treasury when the Conrad operated the hotel across the square Good gaming machines and tables and plenty of space to move around. The final issue probably would not affect those that had been here before or know where to go. The reception desk was the smallest I have ever seen in a hotel. We were later informed that we had been incorrectly advised and that the full drinks package was available. Notwithstanding these negative comments it must be said that the hotel staff was always polite and very friendly and the servicing of the room was punctual. There are 3 entrances to the hotel — the main one which is really a pokey little doorway, one facing the park which is closed after a certain time at night and another entrance which also takes you to the hotel restaurant. If you want to eat well then eat elsewhere because the food was definitely very ordinary in 2 of the restaurants we tried. It was as advertised and tasted OK and nothing special. I was concerned to hear that our usually high standards have not been met and I sincerely apologise for your unsatisfactory experience with us. More Show less. And then it went into freefall until we recovered part of the day as the function rolled on. The corridors especially at night were dark, eerie and almost scary because they were virtually deserted and during our whole stay I did not see any other hotel guest walking the corridors at all and my wife only saw 1 or 2 other guests — very unnerving. Ask interman17 about Treasury Brisbane. Because of this it required people to lean over some of the foods to get to others. The new table was still being set up with candles being lit so we stood around for a few minutes waiting for that to happen. Guests 1 room , 2 adults , 0 children Guests 1 2. We were left unattended until we found the person that checked us in and who was now dealing with other guests and after a bit of discussion it was found that the table numbers were incorrect. Would return despite a little background noise from the offending pub across the green all in all did not disrupt my nights sleep. Given the cost to stay here I am very disappointed and will not be returning. We stayed at the Treasury Casino Hotel for 3 nights from the 24th. The Sofitel Brisbane buffet runs rings around this place for ambience, presentation and taste. The only thing which impressed us was the choice of cakes and pastries. The room service menu could do with some vegetarian choices. Noise could be heard from other rooms whenever the water was used for running a bath or flushing a toilet. Log in to get trip updates and message other travelers. Once again a very unnerving situation. I arrived after a five hour drive to be told I didn't have a booking. And this meant that people would inadvertently drop food into other containers.