💰 Top 3 Technology Trends Casinos Should Watch for at Oi Summit - By Raj Singh, CEO, Go Moment

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In this article, we will write about tech innovations which are the reason why online casinos are so popular these days. Scroll down to learn.


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The rise of technology and its influence in casinos has modified many aspects of the games and their environment, however, as the years go by.


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The technologies that have influenced the casino are as follows: Free Online Gambling Games: Online casinos have been strategized chiefly to.


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Ivy provides conveniences like fulfilling guest requests, booking restaurant reservations, and accessing offers that enhance the guest experience from anywhere, at any time. All product names, logos, and brands are property of their respective owners. Use of these names and brands does not imply endorsement. More Technology News. All company, product and service names used in this press release are for identification purposes only. Because they have far more customer interactions -- touchpoints -- with guests who also spend more time with the casino than nearly all other kinds of businesses. Across the country, casinos and resorts are being disrupted by innovative, connected, 'always-on' technologies. Smart, AI-powered technology can learn from and customize each subsequent guest interaction for particulars like language, dining preferences, housekeeping requirements, special occasion desires, reminders and alerts, spa and other entertainment bookings, and methods of communication. More Go Moment News. Blending his deep expertise in UX and market research, Singh works alongside leaders in hospitality to address the industry's needs in using next-generation technologies like artificial intelligence, machine learning, and labor automation. In fact, before concludes, the number of these interactions may even exceed one billion. Popular Hotel News. The shifting casino revenue mix presents a data challenge. Tool Box.{/INSERTKEYS}{/PARAGRAPH} Singh brings cross-discipline design, technology, and marketing experience from hundreds of large-scale technology projects for leading brands like Virgin, Lady Gaga, and HEB Grocery Company. Go Moment's award-winning smartconcierge Ivy r , as seen on NBC, is the world's largest guest engagement automation platform for hotels. Much like the entire hotel industry, the casino industry cannot avoid the marching drum of disruption. Today, powered by technology, this is absolutely possible. Diversification of revenue, the connected consumer, and big data all play a part, and casinos will feel challenged at an ever-faster rate. Daily News Delivery. Singh's select speaking engagements and panels include:. In partnership with IBM Watson, Go Moment's Ivy platform, which utilizes text or voice messaging and leverages human expertise and automation to resolve requests instantly, is currently available to millions of hotel guests. Ivy brings together human expertise and machine intelligence in a seamless experience for the guest. Until recently, the notion of managing tens of thousands, even millions, of hyper-personalized guest interactions simultaneously and in less than one-second would have seemed impossible. We are now living in a world where we are targeted online based upon our searches and browsing behavior. They compete for entertainment dollars. To accommodate evermore curious, demanding, and impatient guests, casinos need to make communications easier. Daily News Delivery Join your colleagues and stay up to date on the latest Hotel industry news and trends. These touchpoints allow casinos to collect data that they can, in turn, use to their benefit with a solution called hyper-personalization. Connect with Go Moment. Go Moment on Twitter. And the food Happy nationaldogday to all the pups out there. Casinos have multiple data sources feeding their intelligence: gaming tables and machines, players club activity, hotel and resort, food and beverage, as well as other transactions. Casinos are fortunate: they have had an opportunity to course correct the failings of mistargeting. Taking a cue from these Vegas figures, casinos everywhere are looking for diversification beyond the gaming floor. Ivy by Go Moment GoMoment. Consumers feel stalked and often complain about irrelevant ads or suggestions. Guests have come to expect instant answers and service at their fingertips by way of their mobile phones. The pressure of this change creates friction, and for this reason, expect the topic of how to extract and leverage business intelligence to improve and optimize total casino operations management to be an important one in this and future years ahead. To prepare for this kind of diversified revenue future, here are three top technology trends attendees at the upcoming Oi Summit -- the operational intelligence conference for gaming operators -- should dial into:. Insights provided by technology. They quest to convert non-gaming amenities like hotel room stays into profitable revenue streams. The solution lies in having and employing real-time intelligent insights. Today, many of the new technology solutions that offer deep business intelligence are driven by machine learning which means each prior interaction informs and improves future responses. View Article on Mobile Site. It can do this at scale, concurrently managing individual and groups, while interfacing with many PMS and rapid response systems. More North American News. {PARAGRAPH}{INSERTKEYS}This disruption has been led largely by guest demand. While this form of targeting is supposed to personalize and improve the user experience, it often misses the mark. Hyper-personalization utilizes the combination of technology and human interaction to refine and improve upon the guest experience. They can do this by leveraging the latest technologies, on and off the gaming floor. Casino Technology Trends. They need to have download-free solutions that bring all forms of communications into one simple and seamless two-way platform.