πŸ€‘ Grosvenor Casino Dundee - Restaurant | AccessAble

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Grosvenor Casino Dundee: Rubbish choice on menu - See 82 traveler reviews, 9 candid photos, and great deals for Dundee, UK.


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Grosvenor Dundee offers more than gaming on the menu with a range of dishes, from succulent grills to Italian classics. Pick from grilled to order steaks.


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Reviewed December 21, Reviewed October 2, Rubbish choice on menu. Traveler rating. We also noticed a group of apparently drunk men playing with the lift which we thought was a bit annoying considering people were waiting to genuinely use it! I asked the man throwing him out what was happening as this was my friend and they flung me out too without explaining what had happened. My friend's meal was burnt and was sent back. Honestly, avoid eating there -the food is awful and the chef was a disgrace! I have had lovely meals in in the past at Grosvenor restaurant and would have recommended it BUT not any more. Our food was poor and when we complained the chef came out and his manner was hostile and aggressive to say the least! I am not a fussy eater by any means but ended up having to ask for a snack menu and ordered a ham and tomato toaster!! Steak was cold, was returned. Quick View. Skip the Line: Discovery Point Admission Silent Disco Adventure Dundee. I asked for a plain burger and chips however, I got a burger covered in sauce so I informed the member of staff who I felt was rude as she seemed to look down on me for asking her to get my actual order. Got a table quickly and were able to relax and Been here three times for a meal now. Overall, I was greatly upset by my visit and just can't believe an establishment I used to love so much could treat customers so poorly! This place is guaranteed custom due to the 24hr license so they obviously don't care about giving good customer service. Date of experience: February Liz B. It was lovely until a friend got kicked out for "being too drunk" which was a great shock considering they had only had one alcoholic drink! Grudgingly I ate it however, I did not enjoy it and felt really upset that this establishment I used to love visiting would be so rude; what if I was allergic to the sauce and didn't notice they had just scraped it? Review of Grosvenor Casino Dundee. Chef trimmed it and heated it up and gave it back to my friend Sweet should have had ice cream with it but we had to ask for it. On a positive note wine tasted nice and cheeseboards were made for 2 of my friends despite not being on the menu. Language All languages. We then heard him shouting expletives about us from the kitchen! I wish we hadn't! More customer care training required for all staff please. Menu not as good as first time but not too bad. We asked for the manager who said he would speak to him but not much of a genuine apology was given. Went again last November and service was poor. See all 82 reviews. The food was mediocre to say the least. We were taken early and I have to say that the menu was awful!! Selected filters. According to my friend, there had been a bit of an argument in the toilets with another male customer but I can't say for sure since I hadn't been there! See what travelers are saying:. No atmosphere what so ever and doubt we will be back. The side salad I also ordered was drowned in dressing and disgusting. Rubbish choice on menu - Grosvenor Casino Dundee. Rude and disrespectful bouncer. Updating list Lizzie M. If you do go to the casino, I do hope your visit is far better than the experience I have recently received! Crispy chicken was not crispy and raw, we returned it. All languages. Ask Nexthol about Grosvenor Casino Dundee.{/INSERTKEYS}{/PARAGRAPH} We went for a meal with friends and for a few drinks. Log in to get trip updates and message other travelers. Dundee's one and now only casino however, it has greatly gone downhill since the grand opening! On arrival, bouncers asked to see our identification which we happily showed only to be questioned about its authenticity! Having been a member for years, the most recent visit greatly upset me and I am considering not going back due to it! Was there again last Saturday for birthday meal and was told could only have 6. I do like to come to the casino given it's a late night for most the bar staff are not friendly on most occasion I have visited the last while I feel staff should be made aware of customer satisfaction Eg to be friendly not moody,politer in instance after all the customer does pay the wages if entry to the casino and use of facilities which are poor over all. Terrible Traveler type. I had to show my provisional, both my college and university identity card, my bank card After convincing them we finally got inside only for the staff on the desk to not acknowledge us at all, it took us another five minutes to get in the establishment! Even that was wrong as I am still waiting on the tomato!!. I was just upset the member of staff couldn't have simply explained to us why this had happened. Filter reviews. I am from New York studying here in Dundee and I have never come across someone this rude since I've been here. Two minutes later, she came back with the same burger which just seemed to have been scraped of the sauce! About a year ago we went and loved it! Grosvenor Casino Dundee. Perhaps it was just a bad night however, regardless of the reason I can't give the casino anything but a poor review. Reviews Write a review. We turned up at half seven and restaurant ws empty except one table?! Date of experience: January JOHN S. Excellent Very good Average Poor 4. English Russian 1. However, we were glad to get to the actual casino and decided to have a nice little meal since we had had a busy night celebrating. Reviewed August 22, Food is awful! Glamis Castle and Bonnie Dundee Tour from More Info. Husbands wine glass had lipstick on it. Discriminatory and rude! Date of experience: May Ask eh about Grosvenor Casino Dundee. Time of year. Great food and lovely atmosphere. I did let the manager know and was told this would be looked into. Official McManus Audio Guide. The bouncer looked at me asked me for my ID and then proceeded to look back up at me, back down and reply "I think you've had too much to drink. Review Highlights. {PARAGRAPH}{INSERTKEYS}Popped into the casino after a very rubbish shift and were informed that they couldnt find our Fine end to lovely night out with other couples. Manger said she has never seen the chicken crispy!